Reports

Global Business Process Outsourcing (BPO) Market Report, History and Forecast 2013-2025, Breakdown Data by Companies, Key Regions, Types and Application

Id : 4199 Category : BBC Date : Dec-2018 Format : PDF Pages : 109
This report studies the Business Process Outsourcing (BPO) market size by players, regions, product types and end industries, history data 2013-2017 and forecast data 2018-2025; This report also studies the global market competition landscape, market drivers and trends, opportunities and challenges, risks and entry barriers, sales channels, distributors and Porter's Five Forces Analysis.

Business process outsourcing (BPO) is defined as a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a third-party service provider.

Business Process Outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of specific business related functions, typically IT related, to a third party service provider. This process usually involves multi-year, lucrative contracts between the client firm and service provider firm. Often, the employees of the service provider firm working for the client firm are incorporated in the client firm. Off-shoring, which is delegating work to a company based in another country is widely carried out by many global companies. Another similar outsourcing activity called Knowledge Process Outsourcing (KPO) functions on similar lines with the exception that highly critical tasks that involve skill, knowledge, education and expertise are outsourced to third party service providers. Types of services carried out by BPOs include administration, finance and accounting, human resources, payment services, logistics and distribution, customer support, etc. Types of services carried out by KPO include intellectual property research for patent applications, legal and medical services, training, market research, business research, consultancy, research and development, etc. BPO finds applications in many verticals such as manufacturing, telecommunications, technology, banking, insurance and finance services, retail and healthcare among others.

In 2017, the global Business Process Outsourcing (BPO) market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of xx% between 2018 and 2025.

This report focuses on the global top players, covered

    Accenture

    Cognizant

    Genpact

    IBM

    TCS

    HP

    Tech Mahindra

    Capgemini

    Wipro

    EXL

    NTT DATA(Dell)

    WNS Global

    Minacs

    Infosys

    Mu Sigma

    Aegis

Market segment by Regions/Countries, this report covers

    North America

    Europe

    China

    Rest of Asia Pacific

    Central & South America

    Middle East & Africa

Market segment by Type, the product can be split into

    HR

    Procurement

    F&A

    Customer Care

    Logistics

    Sales & Marketing

    Training

    Product Engineering

Market segment by Application, the market can be split into

    BFSI

    Manufacturing

    Healthcare

    Retail

    Telecom

    Others

The study objectives of this report are:

    To study and forecast the market size of Business Process Outsourcing (BPO) in global market.

    To analyze the global key players, SWOT analysis, value and global market share for top players.

    To define, describe and forecast the market by type, end use and region.

    To analyze and compare the market status and forecast among global major regions.

    To analyze the global key regions market potential and advantage, opportunity and challenge, restraints and risks.

    To identify significant trends and factors driving or inhibiting the market growth.

    To analyze the opportunities in the market for stakeholders by identifying the high growth segments.

    To strategically analyze each submarket with respect to individual growth trend and their contribution to the market

    To analyze competitive developments such as expansions, agreements, new product launches, and acquisitions in the market.

    To strategically profile the key players and comprehensively analyze their growth strategies.

In this study, the years considered to estimate the market size of Business Process Outsourcing (BPO) are as follows:

    History Year: 2013-2017

    Base Year: 2017

    Estimated Year: 2018

    Forecast Year 2018 to 2025

For the data information by region, company, type and application, 2017 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

Key Stakeholders

Raw material suppliers

Distributors/traders/wholesalers/suppliers

Regulatory bodies, including government agencies and NGO

Commercial research & development (R&D) institutions

Importers and exporters

Government organizations, research organizations, and consulting firms

Trade associations and industry bodies

End-use industries

Available Customizations

With the given market data, QYResearch offers customizations according to the company's specific needs. The following customization options are available for the report:

Further breakdown of Business Process Outsourcing (BPO) market on basis of the key contributing countries.

Detailed analysis and profiling of additional market players.